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Frequently Asked Questions (Check Telelabs FAQ too)

1

Question:

I can log in to telelabs, but when I choose the task from the menu in the hallway, I get the following error (or another error like it):

Mech Student Hallway 1026-E


??? in mech spawn.vi->mech launch experiment.vi->mech
student hallway.vi->mech login master.vi Error 1026 occurred at ???
in mech spawn.vi->mech launch experiment.vi->mech student
hallway.vi->mech login master.vi.

Possible reasons: LabVIEW: VI Reference is invalid.

--It will now prompt to either exit program or continue. --

If continue is pressed it outputs the folowing:

Mech Student Hallway 5063-E Unable to start the task correctly.
Possible casues are (1) an error in the code making the VI not
executable (2) an error in the library or (3) this is not the
latest version of the client. Please download the latest versions
of the tasks and contact the administrator if problems persist.

Reason:

The client library module is out-dated, missing, or corrupted.

Solution:

Go to the Download page and download/install the newest version of the software. Also update your copy of the client library (see 'Verify System' tab in student hallway window).

2

Question:

I have been waiting in the queue for some time: I cannot see the name of the person in the queue in front of me.

Reason:

There is an intermittent bug in the server (rev 2.58 July 2003).

Solution:

us and we will restart the server.

3

Question:

I requested data to be E-mailed but did not receive it.

Reason:

There are two possibilities:

Solution:

  1. You did not specify your E-mail address correctly - use the 'Edit Details' tab of the student hallway and make sure you press the small square button to the left of the E-mail entry field to update the entry.
  2. The data file is more than 5 MBytes. Our E-mail server will reject large data files. Try again and E-mail the data earlier to test this possibility.

All data files are copied to a central E-mail repository and your course supervisor. Check with the course supervisor first. He or she may have your data.

4

Question:

The moving chart display freezes.

Reason:

Unknown software issue.

Solution:

Kill the experiment client using the windows task manager and login again. You should be able to resume your experiment if you reconnect within 3 minutes.